Our Quality Policy
As the IME Coordination Office, we run a transparent, measurable, and continuously improved work-integrated education process that meets the expectations of students, host companies, and academic units. All processes are designed, implemented, and monitored in line with regulations, İSTE’s quality assurance system, and occupational health & safety principles.
Our Commitments
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Fair and accessible procedures that enhance student success and employability
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Sustainable partnerships with clear roles and responsibilities
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Evidence-based decisions (data collection, analysis, reporting)
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Continuous improvement through stakeholder feedback
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Full compliance with ethics and OHS requirements
Quality Objectives (sample KPIs)
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Student placement rate ≥ 95%
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Host company satisfaction ≥ 4/5
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Student satisfaction ≥ 4/5
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Corrective action response time ≤ 10 business days
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Annual review of process documents = 100%
Assurance & Improvement
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Process maps and flows (application, matching, monitoring, assessment)
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Risk & opportunity management; corrective/preventive actions
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Internal reviews and periodic satisfaction surveys
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Reporting: end-of-term quality report and improvement plan
Stakeholder Feedback
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Online suggestion/complaint forms for students, advisors, and companies
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Confidential handling and response within 10 business days
Standards & Compliance
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İSTE Quality Assurance System and YÖKAK principles
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OHS legislation; internal directives and protocols
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(If applicable) ISO 9001-aligned process approach
Documents
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IME Directive, Sample Protocols, Evaluation Forms, Surveys, Annual Quality Report
